Privacy Policy
At Sheids.com, we believe you’re entitled to decide
what information you share with us and how it is used, so we answer your
questions about privacy up front!
1. Why does Sheids.com gather visitor information?
We gather information with three objectives in mind:
a. To fulfill your order accurately and quickly.
b. To learn how we can improve your shopping experience.
c. To help us meet our commitment to privacy.
When you visit Sheids.com, you have the option of creating
a Sheids.com user account, which is required to place an order from Sheids.com.
A Sheids.com user account also gives you free access to these valuable
features:
• Save your selections for as long as you like.
• Get access to special promotions.
• View delivery details and lead times instantly.
Creating a user account is easy:
• Enter your name.
• Enter and confirm your e-mail address.
• Enter your Zip Code.
• Choose and confirm a password.
When you place an order, we will ask for additional information
needed to fulfill your order:
• Your delivery address and phone.
• Your billing address and phone.
• Your credit card information.
2. How does Sheids.com remember me automatically?
Sheids.com uses a technology called “cookies”
to remember you and the information you are saving. When you visit Sheids.com,
we send you back a cookie, a small text file that includes a temporary
inquiry number, your IP address, plus any items you’ve chosen. The
information we store in cookies is also linked to any personally identifiable
information you submit while on our site. Your web browser has a special
folder on your computer where it keeps cookies. Cookies cannot harm your
computer in any way. Only the website that places a cookie on your computer
is allowed to read it; no other website may access the cookie Sheids.com
places on your computer.
If you are visiting Sheids.com from a computer that only
you or your family use, cookies present no security concern. However,
if you are using a shared computer in a public environment (i.e. a library,
Cyber Café or work), others using that computer to visit Sheids.com
can log in as you. Although Sheids.com never displays your credit card
information on our website, someone logging in as you could access less
confidential data, such as your name or shipping address. If this applies
to you, consider choosing not to be “remembered” when you
register using a shared computer in a public environment. Instead, log
in at each visit.
Cookies make your shopping experience much easier. If you
are trying to decide between two sofas, the cookie enables your computer
to find those items again without doing a whole new search. Your browser
looks in its cookie folder, finds your Sheids.com cookie and tells Sheids.com
that you want to look at the same sofas again.
When you add an item to your Shopping Cart, request a price,
or place an order, your cookie may hold information with the details of
the items you’re considering ordering.
If you don’t want any information stored in a cookie,
you can set your browser not to accept cookies, but remember that cookies
make your purchases easy. They enable your computer to keep a list of
items you’re considering or to place them directly in your Shopping
Cart (so you don’t have to re-enter them manually).
Please note, some of our business partners (e.g., web analytics
providers) use cookies on our site to report on the performance of our
website. We have no access or control over these cookies. This privacy
statement covers the use of cookies by www.Sheids.com only, and does not
cover the use of cookies by any third parties.
3. What visitor information does Sheids.com keep
track of?
Information tracked automatically is generic and doesn’t
include any personal details:
• When you log onto the Internet, your computer says
to your Internet service, “Here I am; talk to me!” by requesting
an IP (Internet protocol) address, sort of like asking for a seat at an
electronic table with numbered seats. Your Internet service’s computer
responds by saying, “OK, for this session, you sit at #12.”
Some providers assign you a permanent or “static” IP address,
but most use temporary ones. This helps assure your privacy, because it’s
difficult - if not impossible - to collect personal information about
you via a temporary address.
• Our site keeps a general list of visitors’
IP addresses. This gives us broad, generic information such as how many
AOL(r) users log onto Sheids.com and helps us maintain Sheids.com’s
compatibility with many different Internet services.
• Sheids.com records browser types and versions so
we can answer questions such as, “How many of our visitors were
using Netscape Communicator(r) 4.6 last month?” This tells us what
features our visitors can make use of and helps us keep our website up
to date.
• We record how many people visited each page on our
site. This helps answer questions such as, “What items or pages
are drawing a lot of interest this month?”
• We may also record which site or search engine referred
you to Sheids.com.
This information enhances your shopping experience: images
look better, pages load more quickly, and Sheids.com remains compatible
with more browsers and systems. Information you enter when you register
or place an order makes your shopping experience at Sheids.com easy:
• At any point while you’re browsing, you can
place an item in your Shopping Cart. When you’re done browsing,
you can review your Shopping Cart. If you want to place an order, indicate
the item(s) you wish to order and click the Proceed to Checkout button.
Enter your delivery information, including name, address, and preferred
contact time/method in case we need to get in touch with you about your
order.
• The next screen gives you a price quote for the
item(s) you’re ordering, including price and applicable sales tax.
• The Purchase button then displays options for payment:
You can enter credit card information here.
4. What does Sheids.com do with this information?
Sheids.com has an absolute commitment to keep your information
secure. The information you share with us is used to fulfill your order
and to keep you up-to-date on the status of your order. After you place
an order, we’ll contact you with information about the order as
needed.
The financial institutions processing your payment or your
financing application may send us supplemental information if there is
a problem in completing the transaction. The retailer / shipper fulfilling
your order may send us supplemental information if there is a problem
with delivery. This information is used only in processing your order(s)
from Sheids.com.
Information about your browser helps us improve the way
our site appears on your computer and makes sure our site is up to date
and compatible with your system. Traffic reports (information about sites
that refer visitors to us) help us select the best places to reach people
interested in shopping for furniture online.
5. What types of emails will Sheids.com send to
me? Can I choose not to receive these emails?
As a registered Sheids.com user, you may occasionally receive emails from
us, including:
• Newsletters.
• Special Offers.
Should you no longer wish to receive these emails, you may
"opt out" at any time by logging in to your Sheids.com Account
and clicking "Update your email preferences." Alternatively,
you may email us at leuler@Sheids.com or mail your request to Sheids.com,
Inc. 10 E. 9th St, Mtn Home, AR 72653
Attention: Privacy.
When you place an order with Sheids.com, you will also receive
email updates regarding the status of your order. These emails, which
are critical to fulfilling your order, will not be affected by updating
your email preferences.
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